
Operational Excellence & Performance Improvement
Our services are modular. You can engage us for a focused diagnostic, a targeted improvement sprint, or a longer-term programme.
We deliver practical operational excellence services designed for organisations with high operating costs, complex assets and limited internal capacity for improvement.

Operational Cost Reduction & Efficiency
We identify and eliminate hidden cost leakage across operations without disrupting service delivery.
Typical focus areas include:
- Inefficient workflows and duplicated effort
- Poorly controlled energy and utilities usage
- Underperforming service contracts
- Reactive maintenance costs
- Inventory and resource inefficiencies
Outcome:
✔ Above 15% reduction in controllable operating costs
✔ Improved predictability and control

Energy & Facilities Optimisation
Energy and facilities costs are one of the largest and most poorly managed.
We support organisations to:
- Analyse energy usage patterns and baselines
- Reduce night, weekend and holiday consumption
- Optimise heating, plant and controls
- Track and verify savings over time
We Optimise, not just supplier switch.
Outcome:
✔ Lower energy bills
✔ Reduced carbon emissions
✔ No unnecessary capital spend

Asset, Maintenance & CAPEX Efficiency
Organisations overspend on assets due to reactive decision-making and poor lifecycle planning.
We help you:
- Shift from reactive to planned maintenance
- Prioritise assets based on value and risk
- Achieve payback within 5 years where possible
- Improve CAPEX investment decisions
- Project manage end-to-end
Outcome:
✔ Better return on capital
✔ Fewer failures and downtime
✔ Stronger long-term asset performance

Performance Dashboards & Insight
You cannot manage what you cannot see.
We build executive-ready dashboards covering:
- Cost drivers and trends
- Energy and facilities performance
- Asset reliability
- Site-by-site benchmarking
Outcome:
✔ Clear visibility for leadership
✔ Faster, better decisions
✔ Accountability across teams

Supplier & Contract Performance Management
Contracts often exist, but performance is rarely managed.
We support:
- Supplier performance benchmarking
- KPI and SLA redesign
- Identification of overbilling and leakage
- Evidence-based renegotiation support
Outcome:
✔ Better value from existing suppliers
✔ Reduced commercial risk
✔ Improved service quality

Process Improvement & Ways of Working
Inconsistent processes create waste, frustration and risk.
Our process improvement services include:
- Process mapping and standard operating procedure (SOP) design
- Automation of processes
Outcome:
✔ Faster, more reliable operations
✔ Reduced firefighting
✔ Improved workforce productivity
Book a free operational efficiency diagnostic and identify your biggest opportunities.

