Privacy Policy

Last updated: 22/1/26

Ekaris (“we”, “us”, “our”) is committed to protecting personal data and respecting privacy in accordance with applicable data protection laws, including:

  • UK General Data Protection Regulation (UK GDPR)
  • EU General Data Protection Regulation (EU GDPR)
  • UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL)

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit https://ekaris.co.uk/ or engage with us.

1. Who We Are

Ekaris
Website: https://ekaris.co.uk/
Contact: https://ekaris.co.uk/contact/

Ekaris provides consultancy and advisory services in operational excellence, sustainability, infrastructure, and performance improvement.

2. Scope of This Policy

This policy applies to:

  • Website visitors
  • Prospective clients and partners
  • Individuals who contact us via forms, email, or other communication channels

3. Personal Data We Collect

We may collect the following categories of personal data:

a) Information You Provide

  • Name
  • Email address
  • Organisation
  • Job title
  • Phone number (optional)
  • Enquiry or message content

b) Technical and Usage Data

  • IP address
  • Device and browser type
  • Operating system
  • Pages visited and interaction data
  • Date and time of access

4. Purposes of Processing

We process personal data for the following purposes:

  • Responding to enquiries and communications
  • Providing information about our services
  • Managing business relationships
  • Improving website functionality and user experience
  • Ensuring website security and performance
  • Meeting legal and regulatory obligations

5. Lawful Basis for Processing

Depending on jurisdiction, we rely on one or more of the following lawful bases:

UK & EU GDPR

  • Consent
  • Legitimate interests
  • Contractual necessity
  • Legal obligation

UAE PDPL

  • Consent of the data subject
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of legitimate interests

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure core website functionality
  • Analyse usage and performance
  • Improve user experience

You can manage cookie preferences through your browser settings.
Where required by law, consent will be obtained before non-essential cookies are used.

7. Data Sharing and Transfers

We may share personal data with trusted third parties such as:

  • Website hosting and IT service providers
  • Analytics and performance monitoring providers
  • Professional advisers where required

International Data Transfers

Your data may be transferred and processed outside your country of residence, including the UK, EU, or UAE. Where this occurs, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Other lawful transfer mechanisms

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy:

  • Enquiry and contact data: up to 24 months
  • Business correspondence: retained as required for operational or legal purposes
  • Analytics data: anonymised where possible

9. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure hosting environments
  • Restricted access controls
  • Data minimisation practices

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or update of data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability (UK/EU)

To exercise your rights, please contact us using the details below.

11. Complaints

If you are dissatisfied with how we handle your data, you may lodge a complaint with the relevant authority:

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Website: https://ekaris.co.uk/contact/